Privacy Policy
Last Updated: 27 August 2026
At Speedy Scrubbers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or contact us about our cleaning services.
1. Information We Collect
We may collect information that you provide to us, such as:
- Your name
- Phone number
- Email address
- Property or business address
- Details about the cleaning service you need
- Information you provide when requesting a quote
- Any other information you choose to provide when contacting us
We may also collect basic information about how you use our website, such as your IP address, browser type, device information, and pages you visit.
2. How We Use Your Information
We may use your information to:
- Respond to your enquiries
- Provide cleaning quotes
- Schedule and provide cleaning services
- Communicate with you about your booking or service
- Improve our services and website
- Send service-related information
- Handle payments and invoices where applicable
- Meet our legal and business requirements
We will only use your information for purposes that are reasonably related to our business and services.
3. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss, or disclosure.
However, no website or online service can be guaranteed to be completely secure. We cannot guarantee the complete security of information sent through the internet.
4. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted service providers when necessary to operate our business, provide our services, process payments, manage our website, or communicate with you.
We may also disclose information where required by law or when necessary to protect our legal rights.
5. Cookies
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.
Cookies may help us remember your preferences, improve website performance, and understand website traffic.
You can change your browser settings to block or delete cookies if you prefer.
6. Third Party Services
Our website may use third party services such as website hosting, analytics, payment services, contact forms, advertising platforms, or communication tools.
These services may collect or process information according to their own privacy policies.
7. Your Privacy Rights
You may have rights under Australian privacy laws regarding your personal information.
You can contact us to:
- Ask what personal information we hold about you
- Request access to your information
- Ask us to correct inaccurate information
- Ask questions about how we use your information
- Make a privacy complaint
We will handle your request in accordance with applicable privacy laws.
8. Marketing Communications
If you provide your contact details, we may contact you about our services, offers, or promotions where permitted by law.
You can ask us to stop sending marketing communications at any time.
9. How Long We Keep Your Information
We keep personal information only for as long as reasonably necessary for business, legal, accounting, or service-related purposes.
When information is no longer required, we may securely delete or destroy it.
10. Children’s Privacy
Our services and website are not specifically directed at children. We do not knowingly collect personal information from children without appropriate consent.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, or legal requirements.
Any updates will be posted on this page with a new “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.
Speedy Scrubbers Pty Ltd
Email: contact@speedyscrubbers.com.au
Phone: 0410 317 224
Website: Speedyscrubbers.com.au
We will do our best to respond to privacy enquiries as soon as reasonably possible.